The technology industry is ever-changing. That which was after the norm becomes the obsolete very nearly within the blink of a attention, and remaining present on industry modifications is more crucial than previously.
Pyramid tech Services, Inc. (PTSI) had been created in 1989 by Joel and Claudia Nimar. It had been started initially to re re solve issues within the technology industry. At the time, Joel struggled to obtain some type of computer distributor and Claudia struggled to obtain a pc software business. As company lovers, in addition to partners, the Nimars’ objective will be offer the most useful and service that is fastest feasible with their customers.
In those very early years, the Nimars had numerous consumers whom had a need to purchase discontinued services and products, or refurbished products which were not any longer available from the company. These customers had UL-approved solutions, or solutions that were vetted by way of a federal federal government agency, plus they needed to deliver the components regarding the specification, and never a replacement component.
“Pyramid supplied methods to these issues,” said Joel
“We also unearthed that a large amount of third-party upkeep organizations and resellers required components aswell.” To fill this need, they offered components to those consumers, irrespective of where they’re positioned. Pyramid acts customers over the country and internationally.
“While the majority of our customers into the past have now been big corporations and federal federal government agencies, we’ve started servicing smaller customers into the final year or two,” said Joel. “We have recently added a Managed Services Provider (MSP) company. We act as the customers’ internal IT division for businesses no more than 10 users. We offer most of the higher-level solutions the major dudes enjoy at an inexpensive cost, due to the fact price is provided among many companies.”
Pyramid prides itself as being an one-stop store. “We are hardware agnostic, so we can recommend the hardware that is right computer software and services solutions for our clients’ businesses. We’re maybe perhaps not linked with any one maker,” Joel stated.
PTSI offers many different other solutions, too, including maintenance that is hardware. Whether you have got a few servers or a few 100 computer assets, Pyramid can support your environment including servers, storage space and networking gear. They provide computer computer pc software support, and economic solutions (renting, rental and product sales) and protection solutions to assist protect your IT environment.
Nimar stated the organization started out just attempting to sell Digital gear (DEC) equipment
Whenever DEC offered to Compaq after which Compaq offered to HP, Pyramid started supporting those brands. The business now provides lots of brands of equipment, pc computer software and services that are many “and the secret gets them to any or all come together.”
As a small business by having a big reach, Pyramid has significantly less than 10 direct workers, “because we deploy somebody model,” according to Joel. “We oversee lovers providing maintenance that is hardware installments over the usa and Software operating-system help, too. Pyramid has been doing business for pretty much three decades.
“Our entire group brings over 100 years of expertise and we also have partner community who’re the greatest in the commercial,” he said. “We were earned by Raytheon and ITT to offer an upkeep solution for the Hubbell telescope. We helped implement an IT solution for a residential district wellness center in Mattapan, going from a shop front up to a building that is six-story provided medical and dental solutions to numerous of Boston residents. We provide fix solutions that will diagnose issues down seriously to the chip degree. Our team pops up with innovative answers to complex business dilemmas.”
In ten years, he foresees, it will be a much bigger company, helping many others businesses enhance their procedures and turn more cost-effective. “The technology life period went from 36 months to 6 months. This rate that is rapid of modification is tough on our clients.”
Joel and Claudia are very well understood within their communities, and invest since much time as possible offering straight back and getting included.
“My spouse and I also are particularly community-oriented,” Joel stated. Their participation is nearly bottomless, from investing ten years volunteering at a meals kitchen to helping to receive a brand new food kitchen in a town that is neighboring. Claudia operates the Cape Cod Theatre venture, which brings Broadway actors and directors to Falmouth. Joel can also be a trustee of Highfield Hall in Falmouth, and works to create arts, music and cooking classes to the Falmouth community. They have been both active supporters of numerous Falmouth-centered organizations that are nonprofit.